How can I check the status of my order?
As soon as you have validated your order, the information is transmitted to our workshop in Madrid and the craftsman will indicate a deadline for the creation of your articles. In general, 2 days are enough for creation and customization. On the 3rd day the package leaves for shipment.
You can contact us within the first 24 hours for a full refund without any specific reasons.
What are the shipping times?
Delivery time to Europe: 2 to 3 weeks
Delivery time to North America (Canada and United States): 3 to 4 weeks
Delivery time to Africa, South America and Asia: 3 to 5 weeks.
How to order ?
Simply choose your items from the drop down menu on the product page and click the "Buy Now" button, then follow the steps to complete your order. We will prepare it and send you a confirmation email when your package is sent!
What payment method do you accept?
We accept Visa and Mastercard credit card. You can also pay by Paypal.
For payment with an Aurore card, Bank Card, Maestro and other debit card you must make the payment through Paypal even if you do not have an account
To do this, simply select "Buy with Paypal" on the shopping cart page. You can then select "Pay with Credit Card or Visa Debit Card" on the next page. Then you enter your country (France), and in the card type you can select your card
Do not hesitate to contact us if you have any questions!
Why buy from us ?
Because we pay particular attention to the selection of suppliers and raw materials.
Our goal is to contribute to the circular economy. Produce differently, by integrating ecological and social requirements, at all levels, from design, through production, to recycling.
Our workshop is located in Spain to reduce the carbon footprint and to ensure the quality of work of employees.
Raw materials are selected from a catalog of sustainable materials and are optimized to reduce waste.
Our articles are tested and approved before being put on sale.
We are passionate and we will make every effort to create a unique object, like you!
